Telnera

Never miss a customer call

A business phone system built for small teams, with an AI receptionist that answers when nobody can. Every plan includes the apps, a shared inbox and texting. Try it free for 14 days.

Starter

A real business line for your team: calls, texts, voicemail and one shared inbox.

$15 per user / month

Billed yearly at $180 per user. $19 if paid monthly.

  • Included: 1,000 calling minutes per user, shared by the team
  • Included: 1 business number included
  • Included: Ring groups, business hours, phone menu and voicemail
  • Included: Shared inbox for calls, voicemail and texts, plus the iPhone and Android apps
  • Not included: Call recording, transcripts and summaries
  • Not included: AI receptionist
  • Not included: CRM sync (HubSpot, Zoho), API and webhooks
  • Included: Up to 10 users

Pro

Never miss a call: the AI receptionist answers, and every call is recorded, transcribed and summarised.

Most popular

$29 per user / month

Billed yearly at $348 per user. $35 if paid monthly.

  • Included: 1,000 calling minutes per user, shared by the team
  • Included: 1 business number included
  • Included: Ring groups, business hours, phone menu and voicemail
  • Included: Shared inbox for calls, voicemail and texts, plus the iPhone and Android apps
  • Included: Call recording, transcripts and summaries
  • Included: AI receptionist: 75 minutes per user (about 30 calls)
  • Not included: CRM sync (HubSpot, Zoho), API and webhooks
  • Included: Unlimited users

Business

For teams that run on their CRM: everything in Pro, with CRM sync, the API and webhooks.

$45 per user / month

Billed yearly at $540 per user. $55 if paid monthly.

  • Included: 1,500 calling minutes per user, shared by the team
  • Included: 2 business numbers included
  • Included: Ring groups, business hours, phone menu and voicemail
  • Included: Shared inbox for calls, voicemail and texts, plus the iPhone and Android apps
  • Included: Call recording, transcripts and summaries
  • Included: AI receptionist: 150 minutes per user (about 60 calls)
  • Included: CRM sync (HubSpot, Zoho), API and webhooks
  • Included: Unlimited users

Add-ons

Only if you need them.

  • Extra phone number$5 per number / month
  • Business texting$2 per month, once texting is registered
  • Texting registration$19.50 once, when you register for texting
  • 100 AI receptionist minutes$15 per 100 minutes, never expire

Questions

What happens if my team uses more minutes than the plan includes?
Calls keep working and nothing extra is charged. Owners get a heads-up at 80% and 100% so you can add people or move up a plan. When the AI receptionist's minutes run out, callers go to voicemail until the next period, unless you buy more AI minutes.
How does the free trial work?
14 days with a card on file, and nothing is charged until the trial ends. The trial includes one number, 300 calling minutes and 30 AI receptionist minutes. Cancel any time before it ends.
Can I keep my existing business number?
Yes. Bring it over from your current carrier in Phone numbers → Bring a number. It keeps ringing where it does today until the move completes.
Is texting included?
Yes, on every plan. US carriers require businesses to register before texting, which costs $19.50 once and $2 a month. We pass that on at cost.
Can I cancel or change plans?
Any time, from Settings → Billing. Changes are prorated, and there's no contract.

Prices in US dollars, per user per month, before tax. Calling minutes cover the US.